FREQUENTLY ASKED QUESTIONS
We know you probably have a few questions before booking your event with us!
Click the questions below to see the answer to our most frequently asked questions.
How early can I have access onsite to set up?
Your rental time includes the entire day starting from 10:00AM to 11:00PM.
What caterers are allowed at your venue?
We have a growing list of preferred caterers. We ask that you select one from our list. However, if you have another licensed caterer in mind, please chat with us about it.
Can we have alcohol?
Yes. You may bring in your own alcohol. However, it must be served by one of our preffered caterers or a licensed bartendering service.
Where can guests park?
We have complimentary onsite parking on our gated property.
Are there any decoration restrictions?
We just ask that all candles are enclosed and nothing is permanently affixed to any structures. Hanging items from the ceiling and walls must be approved by our owners. Linens and rentals will be supplied through us.
How do we book?
We thought you’d never ask! We just need your completed contract along with 50% of the venue rental fee. The remaining 50% is due 180 days before your event.
What is your cancellation policy?
If the event is cancelled before 180 days, a full refund shall be made, less the nonrefundable retainer. If your event is canceled within the 180-day mark, a 75% refund shall only be made if we are able to resell that date at full value.
What forms of payment do you accept?
Check, money order, cash and credit card. There is a 3.4% convenience fee that will be applied to all credit card transactions.
Is there a day of coordinator?
Unfortunately not. There will be a venue staff member on site to unlock the doors and answer any questions if needed. We have a list of great planners and coordinators that we would love to pass along.